ED Visa Refund Policy
At GEOS Thailand, we value transparency and want you to feel confident when applying for your education visa with us. Please review our refund policy carefully before registering.
MOE Approval – 100% Refund Guaranteed
If your application is denied by the Ministry of Education (MOE), GEOS Thailand guarantees a complete refund.
Visa Application at Immigration – 100% Refund Guaranteed
Once you receive MOE approval, you can apply for your Education Visa at Bangkok Immigration. If your visa application is rejected by Immigration for reasons not related to personal conduct or political factors, you will receive a full refund.
Cancellation During MOE Approval – No Refund
If you choose to cancel your registration while your application is still under review by the MOE, no refund will be issued.
Frequently Asked Questions
How do I request a refund?
Please contact our customer service team directly. Refunds are processed through the same payment method you used.
How long does it take to receive a refund?
Refunds are usually processed within 7–14 business days once your request is approved.
What if my visa is denied because of my personal record?
Refunds do not apply if Immigration rejection is due to personal conduct, criminal record, or political circumstances.
Can I transfer my application to a later date instead of requesting a refund?
Yes. In some cases, we can defer your application to the next available intake instead of processing a refund. Please contact our customer service team for details.
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