GEOS Thailand offers full refunds if the Ministry of Education rejects your ED visa application. Refunds are not available for rejections by immigration offices or embassies due to personal history, political factors, or policy changes.

We keep our refund policy simple and clear so you always know what to expect.

MOE Approval – 100% Refund Guaranteed

If the Ministry of Education (MOE) does not approve your application, you will receive a full refund from GEOS Thailand.

Immigration and Embassy Rejections – No Refund

We cannot offer refunds if your visa is rejected by Thai immigration, an embassy, or a consulate. These rejections often happen because of things outside our control, such as:

  • Past immigration issues, including overstays or visa violations
  • Political or diplomatic tensions
  • Sudden immigration policy changes
  • Stricter processing standards at certain embassies or consulates

Why This Policy Exists

Thai immigration rules change quickly, and each embassy handles applications differently. Some nationalities may face extra steps or delays. We always want to be honest about this so you can make the best decision for your situation.

Before You Enroll

Talk to us first if:

  • You have had any visa issues in the past
  • Your country is dealing with political changes or diplomatic tensions
  • You are unsure how your local Thai embassy handles applications

We are here to guide you so you can apply with confidence.

Frequently Asked Questions

Please contact our customer service team directly. Refunds are processed through the same payment method you used.

Refunds are usually processed within 7–14 business days once your request is approved.

Refunds do not apply if your visa is rejected by immigration, an embassy, or a consulate—regardless of the reason. This includes rejections due to personal immigration history, criminal records, political situations, or changes in immigration policy. We recommend discussing any concerns with us before enrolling so we can give you honest guidance about potential risks.

Yes. In some cases, we can defer your application to the next available intake instead of processing a refund. Please contact our customer service team for details.

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